Managed IT Services
Complete IT management and proactive support for small businesses. We become your outsourced IT department, handling everything from day-to-day help desk support to strategic technology planning. Our flat-rate pricing means predictable costs with no surprise invoices. We monitor key systems, respond to issues according to your service tier, and help your team stay productive. Whether you need immediate troubleshooting or long-term infrastructure planning, we provide local support from the Charlotte metro area.
What is covered.
How it works.
Onboarding
After the free 15-minute call, the next step is the paid IT audit: a $500 assessment credited toward onboarding if you continue.
Monitoring
Our monitoring tools are deployed across your infrastructure, giving us visibility into system health, security, and performance.
Support
Your team submits tickets via email, phone, or our portal. We respond according to your SLA and keep you updated throughout resolution.